Can someone explain why if I do a quick visual check on a new PC (just to get it in the database and allow the IT dept to get it up and running, we are talking rooms full of PC's at a time!) then go back and do a full test on it at a later date, as soon as the visual expires the whole record in PG3 remains red (indicating an expired date) even though the full test date still has 4 years to run.
Is this a PG3 problem or yet another problem caused by the way it has been set up on our servers?
Cheers.
Ford.