Updated Firmware lost access

PATGuard 3 Forum

Updated Firmware lost access

Postby remedy234 » Tue Jan 12, 2016 5:04 pm


Ive updated our apollo 500 firmware today and now it wont recognise the password, ive tried calling seaward around 25 times but get the answerphone every time. Anybody know a way around this?
Posts: 51
Joined: Wed Apr 18, 2012 11:04 am

Re: Updated Firmware lost access

Postby Amy Lyons » Wed Jan 13, 2016 3:56 pm

Hi remedy234

The admin override password has changed in the new Apollo firmware. If you are using this as your password then it will no longer work. I would urge you to set up your own password so it will not be affected by this in future. We can give out the new admin override password to the registered owner of the tester if you email a request to support@seaward.co.uk.
Thanks and kind regards

Amy Lyons
Applications Engineer
Test & Measurement Division
Seaward Electronic
User avatar
Amy Lyons
Applications Engineer
Posts: 166
Joined: Mon Apr 23, 2012 2:40 pm
Location: Peterlee, UK

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