Apollo 600 problem

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Apollo 600 problem

Postby soltdog » Fri Dec 20, 2013 2:55 pm

I have recently bought an Apollo 600. It keeps crashing and wiping off all of the records i have. Has anyone else had these problems?

I can switch it on, do a days work then the next time i switch it on i get a message saying " all settings lost system can't recover"

If i select ok which is the only option all of my tests are wiped off the Apollo.

Any advice would be greatly received. I have contacted the vendor who are going to contact Seaward.
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soltdog
 
Posts: 22
Joined: Wed Aug 21, 2013 11:24 am
Location: Carlisle

Re: Apollo 600 problem

Postby Stephen Armstrong » Mon Dec 23, 2013 3:27 pm

Thank you for your enquiry.

Your vendor contacted us this morning and we have advised them what to do in this situation. Therefore, can we please ask you to contact them?

Kind regards
Technical Support
Stephen Armstrong
Technical Sales Engineer
 
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Joined: Fri Jul 05, 2013 8:35 am

Re: Apollo 600 problem

Postby soltdog » Fri Jan 03, 2014 11:03 am

Great thanks for the help. The vendor was passing by so he popped in to lend a hand this morning. He tried a factory reset which didn't work. He has taken it with him and will be getting back to me soon.

Thanks for the quick response.
Happy new year.
soltdog
 
Posts: 22
Joined: Wed Aug 21, 2013 11:24 am
Location: Carlisle


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