Since the release of PATGuard 3, Software Support for PATGuard legacy software has changed.
Software Support includes:
Downloading of Seaward Testers
Uploading of Seaward Testers
Bluetooth partnerships involving Seaward Testers
Retrieval of software or serial number
Seaward no longer support legacy versions of PATGuard, these include:
PATGuard Plus (5.2 or less)
PATGuard Elite (1.1 or less)
PATGuard Pro (1.1 or less)
PATGuard Lite (1.1 or less)
PATGuard Elite SQL (1.1 or less)
All versions of PATGuard 2.4.
Seaward will only support PATGuard 2 versions with a valid support contract:
PATGuard Elite (2)
PATGuard Pro (2)
PATGuard Lite (2)
PATGuard Elite SQL (2)
please see the support contract application form below:
1, We have updated, and will continue to update, our website with helpful information on Seaward Legacy software (including download / upload etc.), please see the following link:
2, If you are experiencing a licensing problem, e.g. a tamper error, we will be happy to offer support via email within the standard 5 day response time, however if you require a more urgent response via phone support you may wish to purchase a support contract.
All versions of PATGuard 3 will be supported via the subscription