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Bluetooth settings on Prime 350

PATGuard 3 Forum

Bluetooth settings on Prime 350

Postby hurstyjel1 » Thu Dec 13, 2012 11:45 pm

Hi i am trying to download the data to my pc via bluetooth.
I have found the 350 on a bluetooth devices on the pc and i have also added my pc and a favourite on the 350, but when i go to the download data section, its finds my PC, but it just says waiting to connect in the dialog box below.
Could anyone help, this is driving me crazy, and i need to send off the results.
Any help would be much appreciated.
Posts: 1
Joined: Thu Dec 13, 2012 11:41 pm

Re: Bluetooth settings on Prime 350

Postby Amy Lyons » Mon Dec 17, 2012 3:43 pm

Hi hurstyjel1
Are you using a Bluetooth dongle provided by Seaward? Unfortunatly we cannot support other types or internal Bluetooth on a PC as they have not all been tested with our units. f so you may wish to check that the drivers for the dongle ae correctly installed and that you have the correct COM port selected (check your device manager for this).
Have you tried downloading using the cable? This is often much quicker and easier.
Thanks and kind regards

Amy Lyons
Applications Engineer
Test & Measurement Division
Seaward Electronic
User avatar
Amy Lyons
Applications Engineer
Posts: 171
Joined: Mon Apr 23, 2012 2:40 pm
Location: Peterlee, UK

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