Asset description problem primetest 300

PATGuard 3 Forum

Asset description problem primetest 300

Postby wests » Mon Nov 12, 2012 1:33 am

Hi fellow testers
I just downloaded my tag information from my PrimeTest 300 to my PC but all my asset descriptions have either been erased or reset to the number assigned to it. E.G. Tag 34 (description fridge) is now '34'. Is there anyway to bring the description information back. The first time I downloaded the info, it was correct.

Any help would be appreicated.

Thanks.
wests
 
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Joined: Mon Nov 12, 2012 1:23 am

Re: Asset description problem primetest 300

Postby Amy Lyons » Tue Nov 20, 2012 5:20 pm

Hello, Please ensure that your tester comments lines are set up the same as the text lines in your PATGuard software. To do this:

On the tester
Menu (F4)
User Options (U)
Test Options (T)
Next Page (F3)

In the PATGuard software
Tools
Options

Ensure that Asset Description is set up against the same line on each.

I hope this helps. If it doesn't then please call our Technical Support line on 0191 5878718 (open 9-4 Mon-Thurs, 9-12 Fri)
Thanks and kind regards

Amy Lyons
Applications Engineer
Test & Measurement Division
Seaward Electronic
User avatar
Amy Lyons
Applications Engineer
 
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Joined: Mon Apr 23, 2012 2:40 pm
Location: Peterlee, UK


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