prime test 350

PATGuard 3 Forum

prime test 350

Postby carl » Wed May 23, 2012 9:20 pm

new forum user here

Im having difficulty connecting my tester with my laptop and printer... i have gone through all the manuals and there doesnt seem to be a trouble shooting guide.

ive connected via the usb to rs232 adapter it comes up as recognized yet every time i try to send data it says time out error can anyone please advise me?

also i have tried to connect via bluetooth but it just says waiting to connect even though the pc recognises the device

thank you in advance
carl
 
Posts: 5
Joined: Wed May 23, 2012 9:00 pm

Re: prime test 350

Postby carl » Thu May 24, 2012 5:43 pm

Problem solved at last..

The next problem...I have a problem with my test and tag. When i press "Print report" it prints fine, when i press " Print label it comes out blank"

Can anyone please advise.

Thanks
carl
 
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Joined: Wed May 23, 2012 9:00 pm

Re: prime test 350

Postby Jim Wallace » Mon Jun 11, 2012 10:25 pm

Hi Carl

If you ring our technical support line they will be able to advise. I'll try and find the answer and post it on here as well.
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Jim Wallace
Associate Director, Seaward Product and Technology
 
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Re: prime test 350

Postby Jim Wallace » Tue Jun 12, 2012 11:37 am

Hi Carl

Common problem is that the PASS logo and/or FAIL logo is incorrectly set to PASS.PCX and/or FAIL.PCX.

The logo settings can be changed as follows:

Menu (F4) - View Saved Data
Highlight any stored result and press Select (F4)
Options (F4) and select Print Label then OK (F4)
In the print screen (Test 'n' Tag shown at the top of the display and label to be printed shown on screen) press the Setup (F3) key.

Navigate to the Pass Logo field and change the setting to No
Navigate to the Fail Logo field and change the setting to No
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Jim Wallace
Associate Director, Seaward Product and Technology
 
Posts: 124
Joined: Wed Feb 16, 2011 7:35 pm

Re: prime test 350

Postby carl » Tue Jun 12, 2012 2:18 pm

Hi Jim

Thanks for the info..
carl
 
Posts: 5
Joined: Wed May 23, 2012 9:00 pm


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