Sorry to resurrect an old thread but I'm having the same difficulty.I've only just invested in one of the 350 units (and the PAT Guard Elite 2 software) so it's probably something stupid I'm doing. I can upload assets (and they show up as assets if you use the retest facility) but they don't show in the saved data (or searches). The upload dialog just sits there after the end of data marker appears and the only option I have is to press ESC. Could the upload be failing to signal that it's complete?
I thought that it wouldn't be a problem but it makes it more difficult to handle going out and re-testing items dotted around the building. I'll now have to print a paper report that I can carry about the building so I can find the correct room. It seems a bit of a backward step carrying around a wonderful data logging PAT tester and then a sheaf of paper on top