PAYgaurd Elite 2, Alerts?

PATGuard 3 Forum

PAYgaurd Elite 2, Alerts?

Postby nvrau » Mon Sep 19, 2011 2:25 am

Hello group!

We're using PATguard Elite 2 and getting an alert we need assistance trouble shooting in the software. The software is installed on WXP SP3 machine. We run a report called "Concise Latest Test Results" and the results are returned correctly. We close the results and run the report again and the following Alert pops up.

Image

As the alert indicates, if you select YES, the application closes. If you select NO you're given another alert:

Image

At this point, it doesn't matter which button you select the app doesn't close it just freezes on the screen.

Any ideas?
nvrau
 
Posts: 2
Joined: Mon Sep 19, 2011 1:25 am

Re: PAYgaurd Elite 2, Alerts?

Postby Richard Williams » Fri Sep 23, 2011 2:31 pm

Hi

Please bear with us. This is a unique issue never seen before. We are looking into this now.
Richard Williams
 

Re: PAYgaurd Elite 2, Alerts?

Postby nvrau » Sun Sep 25, 2011 10:43 pm

Thank you for letting me know!

Cheers!
nvrau
 
Posts: 2
Joined: Mon Sep 19, 2011 1:25 am


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