PrimeTest 300 Crashes when uploading TnT Logo

PATGuard 3 Forum

PrimeTest 300 Crashes when uploading TnT Logo

Postby newtonselectrical » Mon Jul 04, 2011 3:43 pm

Hi,
I am hoping someone can help. When uploading our logo to our Primetest 300, it starts to recieve the logo, gets to 1200 and then crashes and turns it self off.

Any Ideas ?

Thanks in advance

Roly
newtonselectrical
 
Posts: 2
Joined: Mon Jul 04, 2011 3:22 pm

Re: PrimeTest 300 Crashes when uploading TnT Logo

Postby Julie Jones » Tue Jul 12, 2011 12:01 pm

Hi Roly
Please send me your Logo and I will have a look into what may be causing the issues you are seeing,
Juliej@seaward.co.uk
Julie Jones
 

Re: PrimeTest 300 Crashes when uploading TnT Logo

Postby newtonselectrical » Tue Jul 12, 2011 1:33 pm

Hi,
I have sorted my problem,

I was saving as a colour bmp and not as a greyscale bmp,

Also had to set print density to 1

regards

Roly
newtonselectrical
 
Posts: 2
Joined: Mon Jul 04, 2011 3:22 pm


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