PrimeTest 300 Crashes when uploading TnT Logo

[newtonselectrical]

Hi,
I am hoping someone can help. When uploading our logo to our Primetest 300, it starts to recieve the logo, gets to 1200 and then crashes and turns it self off.

Any Ideas ?

Thanks in advance

Roly

[Julie Jones]

Hi Roly
Please send me your Logo and I will have a look into what may be causing the issues you are seeing,
Juliej@seaward.co.uk

[newtonselectrical]

Hi,
I have sorted my problem,

I was saving as a colour bmp and not as a greyscale bmp,

Also had to set print density to 1

regards

Roly