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supernova plus internal battery

PostPosted: Tue Nov 18, 2014 3:52 pm
by welshy
I have a supernova plus, when I set the date and time it only retains it while the tester is plugged in. When it is switched off for more than 10-15 mins it loses the date and time. I believe there is an internal battery that powers this, if so can this be replaced easily??

Re: supernova plus internal battery

PostPosted: Wed Nov 19, 2014 6:37 am
by Alan Freeman
That would involve opening the machine up. That invalidates the CAL on the machine.

How long is it until CAL is due?? If it is close, I would live with it or send it in early. Mention when you take it in and it will be fixed under CAL - normally free.

Re: supernova plus internal battery

PostPosted: Thu Nov 20, 2014 6:29 pm
by Amy Lyons
Hi welshy

It might be worth you giving our Service department a call on 0191 5878739 to discuss having this repaired.

Re: supernova plus internal battery

PostPosted: Fri Nov 21, 2014 4:16 pm
by welshy
Its not long since it was calibrated, but this fault wasn't picked up, its just a pain having to input the date and time every time. Does anyone know what kind of battery it takes??

Re: supernova plus internal battery

PostPosted: Tue Dec 30, 2014 4:07 pm
by grantsonuk
Not sure about the supernova but I looked at doing this on my europa+

I got in far enough to see the battery but could not see how to get the lower board out to unsolder it :(

I keep meaning to send my tester off to get calibrated but I haven't done any testing in the last couple of years.