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Prime Test 350 Cutting Out

PostPosted: Thu May 29, 2014 3:53 pm
by AndyS
My Primetest 350 has been cutting out on me recently.
It only seems to happen when testing PC's in the Class 1 Hand held/IT test.
It will do the visual and Earth Bond test but as soon as it attempts the Insulation test it switches off.
Anyone got any ideas why?

Andy

Re: Prime Test 350 Cutting Out

PostPosted: Fri Jun 13, 2014 2:51 pm
by Amy Lyons
Hi Andy S

You might want to try some brand new batteries. are you using rechargeables at the moment? If this doesn't work I'm afraid you may need to return your unit for repair. To arrange this please contact our Service department on 0191 5878739.

Re: Prime Test 350 Cutting Out

PostPosted: Fri Jun 27, 2014 1:41 pm
by AndyS
New batteries have solved that problem, however there still appears to be a few glitches. For example, every now and again (even with new batteries) the machine makes a few "bleeps" and reverts the majority of the fieilds to "OK" sometimes wiping the settings .

Re: Prime Test 350 Cutting Out

PostPosted: Fri Jun 27, 2014 2:32 pm
by Amy Lyons
I haven't head of this happening with full batteries but by all means get in contact with our Service department to get your unit checked out on 0191 5878739.