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Patguard 2 Issue

PostPosted: Tue Jan 21, 2014 2:55 am
by ORION6437

Can someone assist with an issue I am having with Patguard 2. When we trying and upload information from Patguard on newly created Assets, we get the error" "Selected Assets have incomplete test data for Upload to proceed". There is test data in the asset already so I am unsure what the message is actually referring to.

I have included two attachments if that helps.



Re: Patguard 2 Issue

PostPosted: Wed Feb 19, 2014 5:23 pm
by Stephen Armstrong
Thank you for your enquiry.

You can update to PATGuard 3, see the following link for a 30 day free trial.

Unfortunately, we no longer offer technical support for PATGuard 2 without a valid support contract, please see the link below:

For help with PATGuard 2 please see the following link

Kind regards
Technical Support

Re: Patguard 2 Issue

PostPosted: Tue Aug 05, 2014 2:16 pm
by Graeme
I am not sure if it will solve the problem but the asset ID is usualy a number. Can you set your tester to auto increment?, this will auto generate a number for the appliance being tested