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primetest 350 frozen screen

PostPosted: Mon Jan 06, 2014 9:19 am
by Tony B
prime test 350

I am currently experiancing a proplem with my primetest 350 as the screen is freezing on the last test when I press F4 to print results it does print but then overlays on the frozen screen see image attached

Any help would be good

Re: primetest 350 frozen screen

PostPosted: Thu Jan 30, 2014 5:15 pm
by Duff1
See other post on this forum, about it. On power up they will also often just display flickering lines on the screen. It is a problem recognised by Seaward on a number of 350's. We had a batch of 5 units with this feature. Seaward replaced the display module for free, it still occurs but much less often. I can usually nurse it blind to the end and print labels before powering down and up again to clear it.

Re: primetest 350 frozen screen

PostPosted: Thu Feb 06, 2014 2:05 pm
by Tony B
Cheers

Sales rep keeps telling me its the only one they have had do this :?

Re: primetest 350 frozen screen

PostPosted: Wed Feb 19, 2014 5:14 pm
by Stephen Armstrong
Thank you for your enquiry.

In instances like this you will need to contact our Service Department on:
0191 587 8739 or service@seaward.co.uk

Kind regards
Technical Support

Re: primetest 350 frozen screen

PostPosted: Mon Jul 21, 2014 2:50 pm
by Tony B
here we go again - how annoying :evil: