Blue tooth Zebra label printer

[s2675827133]

CAN ANYONE HELP ME TO SORT A TECHNICAL PROBLEM I HAVE.I HAVE PURCHASED A ZEBRA QL220 PLUS BLUE TOOTH PORTABLE PRINTER AND IT DOES PAIR UP WITH MY PRIMETEST 300,ONLY PROBLEM IT IS SPITTING OUT BLANK LABELS NOT PRINTING A PASS LABEL WHEN IT PRINTS A LABEL IT IS BLANK .ANY ONE KNOW WHAT PRINTER STATUS EROR FFFF TIMEOUT MEANS? I HAVE ALSO FOLLOWED APPLICATION NOTE 021 ON THE SEAWARD HELP SITE AND INSTALLED NEW FIRMWARE,STILL NO JOY.THANKS FOR ANY ADVICE. PS THE LABELS I AM USING ARE DIRECT THERMAL LABELS AS IS THE QL220 PLUS PRINTER. IT IS NOT THE BLUE TOOTH AS IT IS PAIRING.

[verstapp]

the timeout error means you have to reboot the primetest 300 - its a tester problem, not a printer one.
and an obvious one - label roll in the right way around?

[s2675827133]

Will try re booting the tester ,do you mean just turn it on and off?

[s2675827133]

Tried that still no joy spoke to seaward they configure their printers so you can't use any thing else except seawards printers,I thought if I got a Bluetooth printer it would work.