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down loading results

PostPosted: Fri Feb 15, 2013 6:22 pm
by mags-117
Hi

I have recently updated my computer and no longer have a rs232 i have purchased a usb to rs 232 but am having problems down loading from my supernova.

it detects the comms on comms 3 and the setting are correct but it fails to down load ????

help please ????

thanks

Jon

Re: down loading results

PostPosted: Mon Mar 18, 2013 10:34 am
by Amy Lyons
Hi Jon
You need to use the Seaward RS232 serial lead as well as the adapter. Please contact our Sales department to purchase a relacement lead, or you can buy online at the below link:

http://www.seaward.co.uk/products/portable-appliance-testing-equipment/portable-appliance-testing-accessories/leads-adaptors-1/supernova-europa-pc-download-lead-9-9-way