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primetest 350 download results.. REVISED

PostPosted: Wed Jan 23, 2013 10:09 am
by billy
hi,,
when i download my test results from the 350 to my pc,
not all the results are transfered.
for a full test only a visual seems to be transfered although on
the tester all results are there.
any help will be much apprciated.

Re: primetest 350 download results.. REVISED

PostPosted: Mon Jan 28, 2013 2:48 pm
by Amy Lyons
Hi Billy
If possible could you give me a call on 0191 5878718 as I would like to run through and check some settings on your tester with you. If you have any issues getting through please send me a private message with your contact deatails and when is best to contact you and I will get in touch as soon as I can.

Re: primetest 350 download results.. REVISED

PostPosted: Mon Jan 28, 2013 5:21 pm
by billy
thanks for your reply Amy. I am going to be off work till wednesday so will it be ok to call you then.
thanks again.
Billy

Re: primetest 350 download results.. REVISED

PostPosted: Tue Jan 29, 2013 12:12 pm
by Amy Lyons
No problem. We are open 9-4 on Wednesday. I look forward to your call.

Re: primetest 350 download results.. REVISED

PostPosted: Wed Jan 30, 2013 12:05 pm
by billy
good morning Amy,
couldn't get through by phone. my tel no. is [Edited: removed phone number for privacy]. the only time i am not available is between 1 and 2 o,clock.
thanks again
Billy

Re: primetest 350 download results.. REVISED

PostPosted: Wed Jan 30, 2013 1:48 pm
by Amy Lyons
Hi Billy, Sorry I missed your call. I will call you after 2.