basically I am unable to download any results from my tester. It just gets stuck on the 'Please start the transmission now...' stage.
I have followed the 'Application Note 008' help guide and checked the settings on Tester, Software & PC. Everything looks ok. I have even tried different PC's and different serial cables.
I have a Supernover Plus, PATGuard Elite 2 Software and running Windows XP Pro SP3.
Hope someone can help?