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No Failure Information

PostPosted: Mon Jul 02, 2012 4:20 pm
by remedy234
Hi

I cant locate the description of failed items once ive downloaded to Patguard Plus in the detailed report section. It shows the reason for failure in the actual certificates section but not in detailed reports, it just tells you item the asset number, location, description etc but no reason for failure. Its used to do this.

Any ideas?

Re: No Failure Information

PostPosted: Thu Jul 05, 2012 8:23 pm
by remedy234
nobody ever had this then????

Re: No Failure Information

PostPosted: Fri Jul 06, 2012 8:42 am
by PATconstructive
Are you recording this info in a "notes" line on your tester? I used to do this then changed the fields to make, model, serial no. and now I make any detailed notes about assets outside of the tester. However, you can see what 'notes you have made by selecting the item, then press the 'test results' button then 'details' button and the notes appear in the comments box.

As you say these comments are only displayed in a PAT test certificate report.

Re: No Failure Information

PostPosted: Fri Jul 06, 2012 7:39 pm
by remedy234
Yeah i can see the fails on the actual tester, it just doesnt tell me what the items failed for in the detailed reports folder like it used to