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PT300 software & windows 7

PostPosted: Wed May 09, 2012 1:56 pm
by billy
hi, is it possible for the primetest 300 software to work on windows 7. I am currently using pat guard pro for my supernova elite and want to add my PT300.

Re: PT300 software & windows 7

PostPosted: Sun May 13, 2012 11:23 pm
by Jim Wallace
Hi Billy

Do you mean you want to run PATGuard Pro on Windows 7? What version of PATGuard Pro do you have?

Re: PT300 software & windows 7

PostPosted: Mon May 14, 2012 3:24 pm
by billy
hi, thanks for the reply.
it is patguard pro version1.1
I already run this version on windows 7 and want to add my primetest 300 to it. is it possible to do this.

Re: PT300 software & windows 7

PostPosted: Tue May 15, 2012 12:24 pm
by billy
Jim Wallace wrote:Hi Billy

Do you mean you want to run PATGuard Pro on Windows 7? What version of PATGuard Pro do you have?


hi, thanks for the reply.
it is patguard pro version1.1
I already run this version on windows 7 and want to add my primetest 300 to it. is it possible to do this.billy

Re: PT300 software & windows 7

PostPosted: Tue May 15, 2012 12:47 pm
by billy
billy wrote:
Jim Wallace wrote:Hi Billy

Do you mean you want to run PATGuard Pro on Windows 7? What version of PATGuard Pro do you have?


.
it is patguard pro version1.1

I currently run patguard pro on windows 7 and want to add my primetest 300 to it. is it possible to do this.billy

Re: PT300 software & windows 7

PostPosted: Fri Jun 22, 2012 6:15 am
by verstapp
Hi, I'm resurrecting this thread due to a similar problem here.
Our PCs were recently upgraded to Win7 Enterprise [its a university].
I have spent the 2 weeks since then unsuccessfully trying to get Patguard Plus working on Win7.
[oz] Seaward rep, Emona Instruments in Sydney - 'just upgrade to PP 5.2', supplied download link. Tried, it hung at the end of install and then not only didn't run but refused to uninstall when asked.
Seaward rep - 'if you will just let me remote in to your PC then i'll have it fixed in a jiffy.'
As a university our network and PCs aren't set up to allow outsiders to remote in... The network security dept. frowns on such things.
I now have my shiny new win7 box replaced by my old xp box, but at least Patguard works.

Ideas?

verstapp.

Re: PT300 software & windows 7

PostPosted: Tue Jun 26, 2012 9:59 pm
by Jim Wallace
Hi

PATGuard 2 is the only product we have tested and support to run under Windows 7. We haven't tested any legacy versions under Windows 7 so I can't comment on whether older version can or cannot be made to run on Windows 7. I'm not an IT guru so I don't know the reasons behind compatibility issues otherwise I'd have a stab at offering some advise. Perhaps some of the forum users are more IT savy and can offer some constructive advice.

Re: PT300 software & windows 7

PostPosted: Thu Jun 28, 2012 6:15 am
by verstapp
Thanks, Jim.
Funny how our local monopoly importer and distributor didn't think to mention this to me in a dozen emails and an hour or so of phonecalls about the problem. I'll have to see about upgrading out 7 year old software...

Re: PT300 software & windows 7

PostPosted: Thu Jun 28, 2012 11:01 pm
by verstapp
I tried to d/l a free trial of Patguard 2 to check that it would actually install/run on w7. It sent me to the checkout with an empty cart.
http://www.seaward.co.uk/products/porta ... tguard-pro

Re: PT300 software & windows 7

PostPosted: Mon Jul 02, 2012 10:40 am
by Gary Aspinall
verstapp wrote:I tried to d/l a free trial of Patguard 2 to check that it would actually install/run on w7. It sent me to the checkout with an empty cart.
http://www.seaward.co.uk/products/porta ... tguard-pro


Hi Verstapp,

After you've logged in close the cart and click the link again and it will download, thanks for reporting this issue, we are currently reviewing the download system.