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barcode scanner problem again

PostPosted: Wed Apr 20, 2011 9:51 am
by electronicsparks
Good morning,
Just scanned a bar code label from yesterday and the correct assest number came up, but not the test that I did on it yesterday, i.e. it just showed the 'SELECT TEST SETTTINGS' list/page. The asset is there in the tester because I viewed the results. Anyone know why this has happened please?

Re: barcode scanner problem again

PostPosted: Thu Sep 01, 2011 11:36 am
by Richard Williams
Good morning

Could you tell which tester you are using please?

The Supernova or Europa will require you to upload the tests from the software before you can perform a retest.

The scanner will scan the Asset ID. The tester will search through the upload memory and present the correct asset for retest. Please note it will not show a retest for assets in the memory

I hope this helps.