barcode scanner problem again

PATGuard 3 Forum

barcode scanner problem again

Postby electronicsparks » Wed Apr 20, 2011 9:51 am

Good morning,
Just scanned a bar code label from yesterday and the correct assest number came up, but not the test that I did on it yesterday, i.e. it just showed the 'SELECT TEST SETTTINGS' list/page. The asset is there in the tester because I viewed the results. Anyone know why this has happened please?
electronicsparks
 
Posts: 8
Joined: Wed Mar 09, 2011 5:17 pm

Re: barcode scanner problem again

Postby Richard Williams » Thu Sep 01, 2011 11:36 am

Good morning

Could you tell which tester you are using please?

The Supernova or Europa will require you to upload the tests from the software before you can perform a retest.

The scanner will scan the Asset ID. The tester will search through the upload memory and present the correct asset for retest. Please note it will not show a retest for assets in the memory

I hope this helps.
Richard Williams
 


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