Test Dates not Overriding

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Test Dates not Overriding

Postby Ford Prefect » Wed Mar 18, 2015 5:51 pm

Can someone explain why if I do a quick visual check on a new PC (just to get it in the database and allow the IT dept to get it up and running, we are talking rooms full of PC's at a time!) then go back and do a full test on it at a later date, as soon as the visual expires the whole record in PG3 remains red (indicating an expired date) even though the full test date still has 4 years to run.
Is this a PG3 problem or yet another problem caused by the way it has been set up on our servers?

Cheers.
Ford.
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Re: Test Dates not Overriding

Postby oilspark » Thu May 19, 2016 3:28 pm

Hi Ford, not much response to this after a year! I have just checked with some of my assets that have visuals due but not full tests, they are all highlighted in red as well so I think it must be the way PG3 is written.
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Re: Test Dates not Overriding

Postby Ford Prefect » Thu May 19, 2016 3:50 pm

Hi Oilspark,

Thanks for confirming that it's not our server setup and a PG3 problem, one less thing to complain to our IT guys about :D

Thanks again.
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Re: Test Dates not Overriding

Postby chazlewood » Thu Jul 07, 2016 4:15 pm

I have the same problem, and have had trouble explaining to our auditor why items which have passed full test & inspections are still marked red on the database.

Please get this fixed!

CH
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Re: Test Dates not Overriding

Postby Amy Lyons » Mon Jul 18, 2016 1:45 pm

Hi Guys

After adding the full test results you need to close the database and re-open and the assets will be shown in black and not red.
Thanks and kind regards

Amy Lyons
Applications Engineer
Test & Measurement Division
Seaward Electronic
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Re: Test Dates not Overriding

Postby Ford Prefect » Tue Jul 19, 2016 3:29 pm

Hi Amy,

Thanks for the reply.
Is the procedure the same for the SQL version of PG3?
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Re: Test Dates not Overriding

Postby Amy Lyons » Fri Jul 22, 2016 11:48 am

Hi Ford Prefect

I believe so as the front end is effectively the same although SQL is no longer supplied or supported so I have no way of checking.
Thanks and kind regards

Amy Lyons
Applications Engineer
Test & Measurement Division
Seaward Electronic
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